As service innovation is a hot and rapidly developing topic in traditional service industries as well as in industrial contexts, this seminar is tackling service innovation, the management of service innovation and and the design of services, from both theoretical and practical perspectives. It introduces the service-dominant logic, applies service design tools, discusses servitization issues as well as service business models, technology & services.

The seminar takes place as a block seminar on Fridays from 9 - 12.30 at the open innovation laboratory JOSEPHS in the city centre of Nuremberg on the following dates:

27.10. / 10.11. / 17.11. / 24.11. / 8.12. / 15.12. 

Directions to JOSEPHS: www.josephs-service-manufaktur.de/en/contact-location/ 

Additionally, there will be supervisions in form of a "Tutorium" to guide the applied seminar work of students. Details will be provided in class. 

For more information, please see the uploaded material on StudOn. 

Contact Person: 

Contact Email:
Telephone:
+49 (0)911 5302 370
Room:
5.423

Semester: 

Location: 

JOSEPHS

Course Times: 

Friday, 09.00

Course Type: 

Lecture

Course language: 

English

Credit points / Contact hours: 

5 ECTS, 2 SWS

Lecturers: 

Audience: 

Course Module: