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M
Neyer, A-K., Doll B., & Möslein K. M. (2009).  Mission (im)possible? – Prototyping service innovation. (Gatermann, I., & Fleck M., Ed.).Supporting service innovation through knowledge management: Practical insights and case studies. 143–164.
O
Möslein, K. M., & Bansemir B. (2010).  Open Innovation im Unternehmen. (Gatermann, I., & Fleck M., Ed.).Innovationsfähigkeit sichert Zukunft. 29-38.