Integrationskompetenz von Kunden bei individuellen Leistungen: Konzeptualisierung, Operationalisierung und Erfolgswirkung.
(Picot, A., Reichwald R., Franck E., & Möslein K. M., Ed.).Markets and Organisations.
(2007). The Customer as a Co-Designer: Capabilities of the Consumer Research Lab: 1st Draft, No. 1-1.3.1.
Deliverable CEC-Made Shoe Project (EU Project No. 507378).
(2005). The Customer as a Co-Designer - Report on Requirements on a Customer Co-design System: First Draft, No. 2-2.1.2.
Deliverable CEC-Made Shoe Project (EU Project No. 507378).
(2005). Kundenzufriedenheit bei Mass Customization: Eine empirische Untersuchung zur Bedeutung des Co-Design-Prozesses aus Kundensicht.
Die Unternehmung. 1, S. 165–184.
(2006). The Relationship of Quality, Customer Satisfaction and Involvement in the Context of Mass Customization Offerings.
Joint Conference International Mass Customization Meeting 2006 (IMCM´06): "Customer Interaction and Customer Integration" & International Conference on Economic, Technical and Organisational Aspects of Product Configuration Systems (PETO´06), "How to Bu.
(2006). Satisfaction with mass customization: the mediating role of the co-design process.
3rd World Congress on Mass Customization and Personalization, 18.-21. September 2005.
(2005). Satisfaction of customer co-designers: the influence of process and product.
Responsible Management in an Uncertain World, 4.-7. Mai 2005.
(2005). Satisfaction of customer co-designers: process vs. product satisfaction.
34th EMAC Conference: Rejuvenating Marketing: contamination, innovation, integration, 24.-27. Mai 2005.
(2005). A multi-channel customer interaction platform for mass customization – Concept and empirical investigation.
Fourth International ICSC Symposium on Engineering of Intelligent Systems – EIS 26. Februar - 02. März 2004.
(2004). The influence of customer Integration competence on customer satisfaction with mass customization offerings.
4th World Congress on Mass Customization and Personalization, 7.-9. Oktober 2007.
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