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U
Schymanietz, M., & Agarwal N. (2016).  User Generated Services during Software Introductions. OpenSym '16, Proceedings of the 12th International Symposium on Open Collaboration, Berlin, Germany — August 17 - 19, 2016.
S
Genennig, S. M., Hunke F., Jonas J. M., Möslein K. M., Oks S. J., Satzger G., et al. (2017).  Smart Services. Open Service Lab Notes. 3,
I
Schymanietz, M., Jonas J. M., & Möslein K. M. (2018).  Innovating data-driven services – What makes it special?. European Academy of Management (EURAM) Conference 2018, Reykjavik, Iceland.