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Four Modes of Collaboration in Individualization Based CRM

TitleFour Modes of Collaboration in Individualization Based CRM
Publication Type04. Conference Papers
Year of Publication2003
AuthorsPiller, F. T., Schaller, C., & Möslein, K. M.
Secondary AuthorsDepperu, D.
Conference Name3rd Annual European Academy of Management (EURAM) Conference 2003
Series TitleProceedings of the 3rd Annual EURAM Conference "Managing Through Variety: The European Style?"
Conference LocationMilan, Italy