Individualization Based Collaborative Customer Relationship Management - Motives, Structures, and Modes of Collaboration for Mass Customization and CRM
| Title | {Individualization Based Collaborative Customer Relationship Management - Motives, Structures, and Modes of Collaboration for Mass Customization and CRM} |
| Publication Type | 02. Edited Books and Volumes |
| Year of Publication | 2002 |
| Authors | Piller, F., Schaller, C., & Reichwald, R. |
| Conference Name | 10th International Colloquium in Relationship Marketing, ICRM 2002, 29. September -02. Oktober 2002 |
| Conference Location | Kaiserslautern, Germany |



